Service Status — PROD

Current incidents, their impact, and the actions we take to keep SHD available.

August 24, 2025 — November 21, 2025
Updated 2025-11-21 09:46 Europe/Moscow
Times are shown in Europe/Moscow
Incidents
11
Open
0
Disaster
0
High
2
Average
0
Warning
6
Information
3
Not classified
0
Uptime
99.83%

90-day availability timeline

Total downtime 3h and 34m
No incidents Not classified Information Warning Average High Disaster

Incident feed

Start
2025-11-20 09:20
End
2025-11-20 10:33
Duration
1h and 13m

MySQL

Warning Resolved External signal
Start
2025-11-20 09:15
End
2025-11-20 09:25
Duration
10m

MySQL

Information Resolved External signal
Start
2025-11-13 16:39
End
2025-11-13 17:00
Duration
20m and 48s

Infrastructure: Traffic spike

Warning Resolved Detected by monitoring
Start
2025-11-11 22:13
End
2025-11-11 22:23
Duration
9m and 44s

PHP-FPM

Information Resolved External signal
Start
2025-11-11 22:13
End
2025-11-11 22:23
Duration
9m and 45s

MySQL

Information Resolved External signal
Start
2025-11-11 22:12
End
2025-11-11 22:22
Duration
10m and 7s

Linux

Warning Resolved External signal
Start
2025-11-11 18:40
End
2025-11-11 19:03
Duration
23m

PHP-FPM

High Resolved External signal
Start
2025-11-11 18:17
End
2025-11-11 19:03
Duration
46m and 4s

PHP-FPM

Warning Resolved External signal
Start
2025-11-11 17:36
End
2025-11-11 19:02
Duration
1h, 26m and 1s

Nginx

Warning Resolved External signal
Start
2025-11-11 02:56
End
2025-11-11 02:58
Duration
2m

Linux

High Resolved External signal
Start
2025-11-11 02:11
End
2025-11-11 02:27
Duration
15m and 37s

Infrastructure: Traffic spike

Warning Resolved Detected by monitoring